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Eb77 Privacy Policy — How We Keep Your Information Secure

Your trust is our greatest asset. Learn how eb77 collects, uses, and protects your personal information — all clearly explained here.

Last Updated: January 2026

Why we are different

Your privacy at eb77 is not just a promise — it is our core principle

End-to-end encryption

All your data is protected with SSL/TLS encryption. Third parties will never be able to access your information.

Your data, your control

You have full rights to view, correct, or delete your stored data at any time. Submit a request whenever you need to.

Never sold, always protected

Your data is never sold or rented. It is used only to a limited extent for service improvement.

Secure server storage

Your data is stored in internationally certified data centers. Regular security audits are conducted.

Instant alerts

You will be notified immediately if any suspicious activity is detected on your account.

Zero Tolerance Policy

Strict measures are in place against data breaches or privacy violations. In the event of an incident, you will be notified within 72 hours.

Content

1. Introduction & Scope

Welcome to eb77. This privacy policy explains what information is collected when you use the eb77 platform, why it is collected, and how it is kept secure.

Eb77 is one of Bangladesh's most trusted online gaming and betting platforms. We believe transparency and integrity are the foundation of any lasting relationship. That is why our privacy policy is written in plain, clear language — so every member fully understands what we do with their information.

Who this policy applies to

  • All registered members of the eb77 website and mobile platform.
  • Our cookie and basic data policy applies to all visitors, including those who are just browsing and have not created an account.
  • Any individual who accesses eb77 from any device.

This privacy policy is part of our Terms & Conditions an integral part of our terms. By using the platform, you are considered to have agreed to this policy.

2. Information We Collect

Eb77 only collects information that is strictly necessary to provide our services. No additional data is collected.

Type of data Example Purpose of Collection
Identity information Full name, date of birth, national ID number Account Verification & KYC
Contact Information Email address, phone number, and postal address Support & Notifications
Financial information Payment methods, transaction history Deposit & withdrawal process
Technical data IP address, browser, and device information Security & fraud prevention
Usage data Game history, bet records, login times Service improvement & bonus calculation

Automatically Collected Information

When you visit eb77, certain information is collected automatically. This includes your browser type, operating system, screen resolution, the page you came from, and how long you stayed. This information cannot personally identify you — it is used solely to improve the overall quality of our services.

eb77 never collects your bank account password, full card number, or mobile banking PIN.

3. How Your Information Is Used

Eb77 uses your data only for legitimate, specific purposes. Details are outlined below:

  • Account management: To create, verify, and manage your account.
  • Transaction Processing: To ensure deposits and withdrawals are processed securely.
  • Customer support: To assist our support team in resolving your issues.
  • Security assurance: To prevent fraud, hacking, and money laundering.
  • Legal obligations: To meet regulatory and compliance requirements.
  • Service improvement: Aggregate analytics to enhance and improve your gaming experience.
  • Relevant communications: To keep you informed about important updates, bonus offers, and promotions.

Marketing communications

If you do not wish to receive promotional messages, you can opt out at any time by contacting our support team. However, important account-related notifications cannot be disabled as they are essential for your security.

4. Sharing Information with Third Parties

Eb77 does not sell your personal data. However, limited information may be shared with trusted partners as needed to operate our services.

When your information may be shared

  • Payment processor: With mobile banking payment gateways to process deposits and withdrawals.
  • Game provider: Third-party game providers — only the data necessary to operate the games is shared.
  • Law enforcement agencies: In response to valid legal orders or official inquiries.
  • Auditing body: For license protection and regulatory compliance verification.
  • Technology service provider: Server hosting and cybersecurity providers — always bound by confidentiality agreements.

All our partners operate under strict confidentiality agreements. They are not permitted to use your data for their own purposes.

5. Security Measures

Eb77 follows the highest industry standards to protect your data. Our security layers include:

  • SSL/TLS encryption: All data transfers are secured with 256-bit encryption.
  • Two-factor authentication (2FA): An additional layer of security at login.
  • Firewall protection: Advanced network firewalls are in place to prevent unauthorized access.
  • Regular security audits: Periodic audits conducted by third-party experts.
  • Anti-fraud system: Real-time fraud detection system.
  • Data backup: Regular encrypted backups stored in secure locations.

Your responsibilities

No matter how robust eb77's security systems are, keeping your password strong and not sharing it with anyone is your responsibility. If you notice any suspicious activity on your account, contact our support team immediately.

eb77 will never ask for your password, OTP, or payment details via email or phone. Any such request is an attempt at fraud.

6. Cookie Policy

The eb77 website uses cookies. Cookies are small text files stored in your browser that help improve your browsing experience.

Types of cookies we use

  • Essential cookies: Essential for the site to function properly — these cannot be disabled.
  • Performance cookies: Analyzes which sections of the site receive the most traffic.
  • Functional cookies: Remembers your preferences and settings.
  • Session Cookie: Keeps your login session active — cleared when the browser is closed.

Cookie controls

You can disable or delete cookies from your browser settings. Please note that disabling essential cookies may cause certain services to malfunction and may prevent you from logging in.

7. Your Privacy Rights

Every eb77 member has certain fundamental rights over their own data. These are outlined in detail below:

1
Right to access your data

You may request to see what information we hold about you.

2
Right to Rectification

You can request corrections to any inaccurate or outdated information.

3
Right to erasure

You may request the deletion of your data under certain circumstances.

4
Right to restrict processing

In certain cases, you can request that the processing of your data be restricted.

5
Right to data portability

You may request a copy of your data in a structured, machine-readable format.

6
Right to object

You may object to marketing communications or certain types of data processing.

To exercise these rights, please contact our support team. We will respond to your request within 30 days.

8. Data Retention

Eb77 does not retain your data longer than necessary. Retention periods vary depending on the type of information:

  • Account information: For the duration of account activity and 5 years after closure (as required by law).
  • Financial transaction records: 7 years — in accordance with tax and financial regulatory requirements.
  • Gaming history: For the duration of account activity and 2 years after closure.
  • Support Contact: 3 years.
  • Cookie data: Session cookies are deleted immediately; others are retained for up to 1 year.
  • KYC documents: 5–7 years, in accordance with regulatory requirements.

Once the retention period expires, your data is securely deleted or anonymized so that you can no longer be identified.

9. Protection of Minors

Eb77 is a responsible gaming platform. We strictly ensure that no person under the age of 18 can register or participate on our platform.

  • Age verification is mandatory at the time of registration.
  • Age verification documents are checked as part of the KYC process.
  • If identified as a minor, the account is immediately closed and all associated data is deleted.
  • No personal information is knowingly collected from minors.

If you believe a minor has registered on our platform, please notify our support team immediately. To learn more about responsible gaming, Responsible Gaming View page.

10. Changes to the Privacy Policy

Eb77 reserves the right to update this privacy policy when necessary. If any changes are made:

  • The updated policy will be published on the website, with the new effective date displayed at the top of the page.
  • For significant changes, a notification will be sent to your registered email address.
  • Continued use of the platform after any changes will be considered acceptance of the updated policy.
  • You will be given at least 14 days' notice before any major changes take effect.

We recommend visiting this page regularly to stay up to date with our latest policy.

11. Contact & Complaints

For any questions, concerns, or requests to exercise your rights regarding this Privacy Policy, please contact our dedicated privacy team:

  • Email: [email protected]
  • Support Channels: Live chat support available after logging in to the platform.
  • Response Time: Typically within 24–48 hours; up to 30 days for complex matters.

Complaints process

If you are not satisfied with our response, you may file a complaint with the relevant data protection authority. We will always work alongside you to find a resolution.

eb77 takes your privacy seriously. Our goal is to provide a safe, transparent, and enjoyable gaming experience.

Responsible gaming

Your data is secure — get started now!

Your privacy is fully secure at eb77. Register today and enjoy gaming on a platform you can trust.

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